Industries / Eye Care
IT Support for Optometrists & Eye Care Practices
Optometry and ophthalmology run on imaging devices, an EHR, and an optical retail floor all at once. ACS is the IT support partner for optometrists and eye-care practices that keeps that whole stack fast, connected, and HIPAA-secure — so exams, imaging, and dispensing never wait on technology. Remote-first, nationwide.
Optometry has its own IT problems
The mix of clinical imaging, an EHR, and an optical retail floor creates pressure points a generalist IT company misses.
Imaging devices and big files
OCT scanners, fundus cameras, and visual field analyzers push large images across your network and need to reach the EHR reliably.
Instruments on aging Windows
Diagnostic devices often run old, unsupported operating systems, a quiet but serious security and compliance risk.
Clinic and optical in one
Your EHR, practice management, and optical point of sale all have to work together and stay HIPAA-secure.
Everything your practice needs, one partner
Clinical, optical, and compliance technology under one team.
EHR & practice management
Support across eye-care platforms like RevolutionEHR, Eyefinity, Nextech, Compulink, and Crystal PM.
Imaging & device networking
Reliable, segmented networking for OCT, fundus, and field devices, with the storage and backup the images demand.
Managed cybersecurity
Endpoint protection, email and ransomware defense, MFA, and isolation for legacy instruments.
HIPAA compliance
A documented risk analysis, technical safeguards, and audit-ready records.
Cloud & backup
HIPAA-compliant cloud with signed BAAs and immutable backups for records and imaging.
Managed IT & support
24/7 monitoring and helpdesk, with work scheduled around clinic and dispensing hours.
Built around how an optometry practice actually works
From pretesting to the optical floor, we support the technology optometrists rely on every day.
Exam lanes & pretesting
Autorefractors, digital phoropters, tonometers, and lensmeters connected reliably to your EHR — so pretest data lands in the chart, not on paper.
OCT & imaging that keeps up
Segmented networking and fast storage for OCT, fundus photography, and visual fields — large studies open in seconds in any lane, with HIPAA-grade backup behind them.
Optical floor & billing
Point-of-sale, frame inventory, and vision-plan claims (VSP, EyeMed) working alongside the clinical side without security gaps between them.
Multi-location & growth
Standardized, centrally managed IT across every location — open a new office with technology that just works on day one.
Getting started takes one call
No obligation, no jargon.
Frequently asked questions
Do you support eye-care EHR and practice-management systems?
Yes, including platforms like RevolutionEHR, Eyefinity, Nextech, Compulink, and Crystal PM, plus the integrations to your optical point of sale. See EHR support.
Can you handle our imaging devices?
Yes. We design the network and storage so OCT, fundus, and visual field data moves quickly and safely, and we isolate older instruments that cannot be patched.
Are we HIPAA covered as an eye-care practice?
Yes. Eye care handles ePHI like any provider, so the Security Rule applies. A risk assessment is the right first step.
What does it cost?
Flat, predictable per-user monthly pricing, with no hourly break-fix surprises. See pricing or book a free assessment.
Do you provide IT support for optometrists specifically?
Yes — optometry is one of our core specialties. We support the full optometric stack: EHR/PM (RevolutionEHR, Crystal PM, Eyefinity, Compulink), pretesting and exam-lane devices, OCT and imaging, and the optical point of sale, all under HIPAA-grade security.
We are a small optometry office (1–3 doctors). Are we too small?
Not at all — independent practices are exactly who we serve. Flat per-user pricing means a small office gets the same 24/7 monitoring, helpdesk, and HIPAA protection as a large group, without hiring IT staff.
Do you also support ophthalmology and surgical practices?
Yes. We support ophthalmology groups including surgical scheduling systems, ASC connectivity, and the heavier imaging workloads that come with retina and cataract workflows.
Can you support our practice remotely, or do you need to be local?
We are remote-first and support eye-care practices nationwide. Most issues are resolved remotely within minutes; when hands-on work is needed, we coordinate on-site help. Bay Area, New England, Houston, and everywhere between.
Keep your exam lanes and optical floor running.
A free 30-minute assessment of your imaging network, EHR, security, and HIPAA posture. No obligation.
Get a Free AssessmentRemote-first · nationwide · 30-day money-back guarantee
How we work with you
Not a ticket queue. You get real people who own your account.
Your own pod (larger clients)
A dedicated full-time team that knows your whole environment, not a rotating queue.
A named account manager
Everyone else gets one Technical Account Manager as a direct point of contact who owns your account.
Remote-first response
Most support, monitoring, and projects are handled remotely, so you are not waiting on a truck roll.
Onsite when it matters
Our own team comes to you for hands-on work and projects as needed, billed per project.