Pricing
Simple, transparent IT pricing.
Predictable per-user plans, from essential protection to full Zero-Trust compliance. No surprise billing, ever. Built for healthcare, legal, finance, and growing Bay Area & New England teams.
Per user / month · billed monthly · no surprise billing
Three plans. One predictable invoice.
Pricing scales with your team size and security needs. Each plan includes everything in the one before it, and a Solution Architect confirms your exact per-user price on a quick call.
Core IT
Essential protection for your practice
$80-$110 / user / mo
Outcome: a stable, secure base, with most issues caught before they disrupt care or billing.
Best for: small to mid-size teams that need dependable day-to-day IT support, device protection, and a responsive help desk.
- Device protection & management: every device secured, monitored, up to date
- 24/7 monitoring: issues caught before they disrupt your day
- Microsoft 365 administration: email, Teams, SharePoint, OneDrive
- Mobile device security: iOS & Android enrollment + policy
- Responsive help desk: real people by phone, email, or chat
Not included at this level: third-party app support and vendor coordination (these start at Proactive IT).
Get my custom quote30-day money-back · no break-fix surprises
Proactive IT
The smart choice for growing teams
$135-$175 / user / mo
Outcome: faster support and smoother workflows, so technology stops slowing your team down.
Best for: growing practices that want to stop worrying about IT, with stronger security, seamless remote work, and proactive management.
- Everything in Core IT
- Secure remote work: encrypted VPN & managed access from anywhere
- Advanced email protection: AI filtering blocks phishing & impersonation
- Single sign-on & smart access: one secure login, adaptive policies
- Cloud backup & collaboration: automatic backup for files & email
- Vendor management: we handle your software/ISP support tickets
30-day money-back · no break-fix surprises
Complete IT
Full-service IT for regulated & security-focused practices
$195-$295 / user / mo
Outcome: audit-ready compliance, 24/7 security oversight, and a strategic IT roadmap.
Best for: healthcare, legal, and finance, or any business that demands the highest level of security, compliance, and IT leadership.
- Everything in Proactive IT
- Compliance & risk management: HIPAA, PCI, SOC 2, audit prep
- Advanced threat detection: 24/7 SOC, threat hunting, rapid response
- Zero-Trust security: strict identity verification & access control
- Executive reporting: risk dashboards & board-ready documentation
- Strategic IT advisory: quarterly vCIO roadmapping
30-day money-back · no break-fix surprises
Prices assume a cloud-first Microsoft 365 and Windows 11 environment. macOS or Google Workspace setups may need customized support and tooling, which can affect final pricing. Onsite support is available as an add-on.
★★★★★
“As someone working in healthcare, protecting patient information is non-negotiable. Atlantic Computer Systems has been outstanding: knowledgeable, responsive, and always ahead of HIPAA requirements.”
Compare every plan
Exactly what's included at each tier.
| Feature | Core IT | Proactive IT | Complete IT |
|---|---|---|---|
| Device protection & management | |||
| 24/7 monitoring & issue prevention | |||
| Microsoft 365 administration | |||
| Mobile device security | |||
| Responsive help desk | |||
| Secure remote work (encrypted VPN) | |||
| Advanced email protection (AI filtering) | |||
| Single sign-on & smart access | |||
| Cloud backup & collaboration | |||
| Vendor management | |||
| Compliance & risk (HIPAA, PCI, SOC 2) | |||
| Advanced threat detection (24/7 SOC) | |||
| Zero-Trust security | |||
| Executive reporting & dashboards | |||
| Strategic IT advisory (vCIO) |
What is downtime costing your practice?
When systems freeze, charting, billing, and patient care stall, and the lost hours add up fast. Estimate your annual exposure:
25 employees × $150/hr × 48 hrs/yr
Get a custom IT assessment →Not sure which plan fits?
Your free assessment is a structured review, not a sales pitch. Here is exactly what happens.
Optional add-ons
Layer on extra protection as you grow, your core plan stays predictable.
Billed separately, full transparency
A few items are billed as they occur so your monthly plan stays predictable. No surprise billing.
A partnership, built to be low-risk.
We invest heavily in securing and stabilizing your environment, so we work as a multi-year partnership. Here is how we keep that fair and low-risk for you.
36-month partnership
A multi-year agreement lets us properly secure, monitor, and invest in your environment, with predictable monthly billing and clear, written service levels.
30-day money-back guarantee
New clients are covered for the first 30 days. If we are not the right fit, you are not stuck.
You own your data and accounts
Your Microsoft 365 tenant, your data, and your admin accounts are always yours. No hostage tactics, ever.
Pricing questions
How is pricing calculated?
Plans are per user, per month, based on your team size and security needs. On a short call we'll confirm the exact number, no obligation.
Are there long-term contracts?
Yes. We work as a 36-month partnership so we can fully secure, monitor, and invest in your environment, with predictable monthly billing and clear service levels. It is low-risk: new clients get a 30-day money-back guarantee, you always own your data and accounts, and we go over the exact terms with you on your free assessment.
What's not included in the monthly fee?
Software licenses, hardware, infrastructure projects, major migrations, and on-site visits are billed separately, see "Billed separately" above, so your monthly plan stays predictable.
Do you support regulated industries?
Yes, the Complete IT plan adds HIPAA / PCI / SOC 2 compliance support, advanced threat detection, Zero-Trust security, and vCIO advisory.
Is there a setup or onboarding fee?
We scope onboarding during your free assessment and are transparent about any one-time setup cost before you commit, so there are no surprises on the first invoice.
Can we start with one plan and add services later?
Yes. Most practices start at the tier that fits today and move up as they grow or as compliance needs increase. You are never locked into a bigger plan than you need.
How does this compare to hiring in-house IT?
One in-house technician usually costs more than a managed plan once you add salary, benefits, tools, and time off, and one person still cannot provide 24/7 monitoring or deep HIPAA and EHR expertise. Managed IT gives you a whole team for less.
Get pricing tailored to your team.
Book a free 30-minute assessment and we'll prepare a custom proposal, no obligation.
Book a Free AssessmentAlways: 30-day money-back guarantee · price match for businesses switching providers