Managed IT Services Pricing Plans
Transparent, per-user IT pricing across three simple tiers. From essential protection to full Zero-Trust compliance — serving healthcare, legal, finance, and growing Bay Area businesses.
Small to mid-size teams that need dependable day-to-day IT support, device protection, and a responsive help desk — without the complexity or cost of a full in-house IT department.
- Device Protection & ManagementEvery laptop and desktop is secured, monitored, and kept up to date so your team stays productive and protected
- 24/7 Monitoring & Issue PreventionAround-the-clock monitoring catches and resolves problems before they disrupt your workday
- Microsoft 365 AdministrationComplete management of email, Teams, SharePoint, OneDrive, and all your cloud productivity tools
- Mobile Device SecuritySecure enrollment and policy enforcement for company phones and tablets across iOS and Android
- Responsive Help DeskReal people available when your team needs technology support — by phone, email, or chat
Growing businesses that want to stop worrying about IT altogether — with stronger security, seamless remote work support, and proactive management that prevents issues before they happen.
- Everything in Core ITAll device protection, monitoring, Microsoft 365 support, and help desk included
- Secure Remote WorkEncrypted VPN connections and managed remote access so employees work safely from anywhere
- Advanced Email ProtectionAI-powered filtering that blocks phishing, impersonation attempts, and suspicious attachments before they reach your inbox
- Single Sign-On & Smart AccessOne secure login for all business apps with conditional access policies that adapt to user behavior and location
- Cloud Backup & CollaborationAutomatic backup for files, emails, and critical data with seamless team collaboration tools built in
- Vendor ManagementWe coordinate with your software vendors, ISPs, and technology partners so you don't have to chase support tickets
Organizations in regulated industries (healthcare, legal, finance) or any business that demands the highest level of security, compliance support, and strategic IT leadership.
- Everything in Proactive ITAll remote access, advanced email, single sign-on, backup, and vendor management included
- Compliance & Risk ManagementHIPAA, PCI, SOC 2, and industry-specific compliance support with risk assessments and audit preparation
- Advanced Threat Detection24/7 security operations center monitoring with active threat hunting, real-time alerting, and rapid incident response
- Zero-Trust SecurityMulti-layered network protection with strict identity verification and access controls to safeguard sensitive data
- Executive Reporting & DashboardsClear security reports, risk dashboards, and board-ready compliance documentation delivered monthly
- Strategic IT AdvisoryQuarterly strategy sessions, technology roadmapping, and vCIO guidance to align IT with your business goals
Additional Computer Support
Full management and protection for secondary home-office systems, travel laptops, or shared workstations used by your team.
Tablet & Mobile Device Management
Secure management for company iPads, field tablets, or mobile devices, including app deployment, encryption, and remote wipe capabilities.
Firewall & Edge Security
Advanced monitoring and protection for office firewalls such as SonicWall, Meraki, and Fortinet to secure your network perimeter.
Server Management
Secure support for businesses maintaining physical or cloud-based servers, including monitoring, patching, backup oversight, and performance optimization.
Hot-Spare Device Program
Pre-configured backup laptops maintained by ACS and ready to ship overnight if an employee's primary computer fails — minimizing downtime.
Identity Vault
Enterprise-grade password management with secure credential sharing, dark web monitoring, and enforced password policies across your organization.
VoIP Phone Systems
Cloud-managed phone systems with mobile apps, voicemail-to-email, call routing, and reliable communication whether your team is in the office or remote.
Secure Internet Fax
Cloud faxing for businesses that still require fax communication, with secure document delivery directly to email or document management systems.
Security Awareness Training
Ongoing phishing simulations and cybersecurity training to turn your employees into your strongest line of defense against social engineering attacks.
Software Licenses
Licenses such as Microsoft 365, Adobe, Zoom, and other business software are billed directly to your organization. This ensures you always maintain ownership of your accounts and data.
Hardware Purchases
Computers, networking equipment, and other hardware are purchased separately. If equipment is sourced outside of ACS, standard setup and security configuration may apply.
Infrastructure Projects
Office infrastructure upgrades such as network cabling, wireless deployments, firewall installations, switching upgrades, and internet circuit changes are scoped as projects to ensure proper design and installation.
Major Technology Changes
Large technology transitions such as email migrations, cloud upgrades, or server retirements are scoped as separate projects to ensure proper planning and minimal disruption.
On-Site Visits
Most support is delivered remotely for speed and efficiency. When an on-site visit is required, travel and discounted hourly service rates apply depending on distance from our headquarters.
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